Welcome to Fosseway Support Solutions

What We Do

I specialise in resolving issues with Microsoft 365, Active Directory, Group Policy, and Windows Servers — the kinds of challenges that can disrupt a network or slow a team down.

 

Typically I support schools, small IT teams, and busy IT admins who need reliable, task-focused help to get problems fixed quickly and properly.


There are no contracts or unnecessary add-ons — just clear, straightforward support when it’s needed most.

Request Support

How We Can Help

Services Include:

 ✅ Troubleshooting Microsoft 365 issues
 

✅ Fixing Group Policy & Active Directory problems
 

✅ Solving Windows Server errors & replication issues
 

✅ Advice on best practices and configurations
 

✅ One-off or ongoing remote support

How It Works

 

  1. Submit your issue using the contact form
     
  2. Get a response fast — we'll confirm scope, cost, and timeline
     
  3. I'll fix it remotely and keep you updated along the way
     

Simple. Fast. No fuss.

Why Work With Me?

 

🛠 Direct access —  No ticket queues or offshore call centres.
 

🎯 Specialist focus  —   Expert in Microsoft 365, Active Directory, Group Policy, and Windows Server
 

💡 Clear, fixed pricing —  Know exactly what you’ll pay before any work begins.
 

 ⏰ Flexible support  —   Remote help available when you need it, without long-term contracts. 

Need Help Now?

Submit a support request

Pricing

Task-Based Pricing

Quick Fix (≤ 30 mins)

£29

Minor issues, config tweaks, error resolution. 

Standard Task (up to 1 hour)

£49

More involved troubleshooting, setup, or config. 

Extended Task (up to 2 hours)

£79

Multi-step fixes or full feature setups.


Add-on Hours (if required)

+£35/hour

If more time is needed, agreed in advance.


Support Bundles

Starter Pack - 3 hours

£135

Use anytime within 90 days.

Pro Pack - 5 hours

£210

Lower rate, priority response.

Flex Support Pack - 10 hours

£399

Best value for regular support.

All work confirmed in advance — no surprises.

Contact Form

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Based in the UK, supporting schools and IT teams nationwide

Midsomer Norton, Bath and North East Somerset, England, United Kingdom

Closed Bank Holidays

Copyright © 2025 Fosseway Support Solutions - All Rights Reserved.

Powered by

  • Privacy Policy
  • Terms of Service

This website uses cookies.

We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.

Accept